At Varniart, we strive to provide you with high-quality products and excellent customer service. If you are not completely satisfied with your purchase, we’re here to help.

1. Returns

Eligibility

• Items must be returned within 15 days of the delivery date.
• Items must be unused, unwashed, and in their original condition with all tags attached.
• We do not accept returns on customized, made-to-order, or clearance items unless there is a manufacturing defect.

Process

1. Request a Return: To initiate a return, please contact our customer service team at [Your Email Address] with your order number and reason for the return.
2. Return Authorization: After reviewing your request, we will provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return the item.
3. Ship the Item: Pack the item securely and include a copy of your invoice and the RMA number. Ship the item to the address provided by our customer service team. We recommend using a trackable shipping method, as we are not responsible for lost or damaged packages.

2. Refunds

Processing Time
Once we receive and inspect your return, we will notify you via email. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Non-Refundable Items

• Shipping fees are non-refundable unless the return is due to a manufacturing defect or an error on our part.
• If your return does not meet the eligibility criteria, the item will be sent back to you, and no refund will be issued.

3. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.

4. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 48 hours of delivery with your order number and a photo of the damaged item. We will arrange for a replacement or issue a full refund, including shipping costs.

5. Non-Returnable Items

The following items are non-returnable:

• Custom or made-to-order items
• Clearance or sale items
• Gift cards
• Items without their original tags and packaging

6. International Returns

If you are returning an item from outside of [Your Country], please note that you are responsible for the shipping costs and any customs duties or taxes. We recommend using a trackable shipping method, as we are not responsible for lost or damaged packages.

7. Contact Us

If you have any questions about our return policy or need assistance with a return, please contact us at:

Varniart
Email: infovarniart@gmail.com
Phone: +91 99257 24001
Address: 106 , JAYNARAYAN INDUSTRIAL ESTATE-2, ANJANAFARM, SURAT, (GUJARAT) INDIA. 395002